Our Work ยท Toilets
Toilet Repair in Newmarket
A running toilet can waste a surprising amount of water before anyone notices. Most toilet faults come down to a few small parts, and we carry them.
- Rocking, running and clogged toilets fixed in one visit
- Flange and floor checked for rot before resetting
- Fill valves, flappers and seals carried on the van
- Ten-flush test and dry-base check every time
Cues for toilet repair
- The tank refills by itself every so often, with no one flushing.
- You have to hold the handle down for a full flush.
- The bowl rocks when you sit, or the floor near the base feels soft.
- Water seeps around the base after a flush.
- Bowl water drops overnight.
- Flushes are weak, needing two to clear the bowl.
Toilet job sheet
- Tools on the truck
- Closet auger, flange repair rings, wax and wax-free seals, closet bolts, shims
- Parts we swap
- Fill valve, flapper, flush valve seal, tank-to-bowl gasket, supply line
- What we check on the floor
- Rot around the flange, rocking, old wax squeezed out, cracked bowl foot
- How we prove it
- Ten flushes, dye in the tank, dry paper towel around the base
What fails inside the pipe, and why
Rubber flappers stiffen and warp over time, and the disinfectants in treated municipal water slowly work on rubber parts as well. Hard water leaves scale on fill valves and in the rim jets under the bowl lip, which slows the flush. Toilets also get abused: wipes labelled flushable, cotton swabs and cat litter all strain the trapway. Out in the countryside around King City, well water carries its own iron and minerals, and septic-connected homes notice weak flushes faster because the whole system is less forgiving.
On the job: tools, parts and steps
- We lift the tank lid and watch a flush. Most diagnoses happen in that first minute.
- Flappers, fill valves and handles are swapped with parts matched to your toilet, not a generic kit that half fits.
- For a rocking or leaking base, the toilet comes up, the old wax ring is scraped away, the flange is checked, and the bowl is reset on a new seal.
- Scaled rim jets are cleared so water spins down evenly.
- We check the shut-off valve under the tank. Old multi-turn valves often leak once disturbed and are worth replacing while we are there.
We also listen to the refill. A hiss that never quite stops points to a fill valve that is not seating, and a quick adjustment of the float height often cures it.
What decides how big the job gets
- A part swap versus pulling and resetting the toilet.
- A broken or corroded flange that needs repair.
- Subfloor damage from a slow, long-running leak.
- Older or uncommon models that need specific parts.
Sometimes a cracked bowl or a very old, thirsty model makes repair a poor investment. In that case toilet installation is the better route, and we will say so.
Shut it off and call, or book it?
A running toilet can wait for a convenient appointment; just turn the shut-off valve to stop it. Water leaking at the base should be dealt with soon, because it soaks into subfloor quietly. Clogs that keep returning are often a drain problem rather than a toilet problem, and grease is a frequent hidden culprit as our grease and kitchen drains guide explains. If a laundry room shares the same stack, see our laundry plumbing work too.
Asked on site
My toilet hisses briefly on its own. What gives?
That is called phantom flushing. Water is leaking slowly from tank to bowl, usually past a worn flapper, and the fill valve tops it up.
Is a rocking toilet a big deal?
It can be. Rocking breaks the wax seal, which lets water and sewer gas escape under the toilet. Fix it before the subfloor softens.
Can you repair a dual-flush toilet?
Yes. Dual-flush toilets use different valves and seals, but the parts are available and the diagnosis is similar.