Two wall-hung urinals with flush valves and a floor drain in a tiled washroom

Commercial · Washrooms

Office and Retail Washroom Plumbing

A plaza washroom gets more flushes in a day than a house bathroom gets in a month. We keep the valves, carriers and drains behind those fixtures working.

Booked before opening, after close or between sittings
Only the failing branch shut down; other units stay running
Written job notes with photos for owners and managers
Camera footage on drain work for your records

Common faults in busy washrooms

Flushometers that run on, short-flush or need a second push.
Urinals with slow drains caused by uric scale in the trap and branch.
Wall-hung toilets that sag or weep at the carrier connection.
Sensor faucets that stop responding or drip after a battery change.
Floor traps that evaporate dry, so the room smells of sewer.

What we do on site

Isolate at the fixture stop so the rest of the washroom stays in use.
Rebuild the flush valve with a new diaphragm or piston kit matched to the make.
Descale urinal traps and auger the branch where scale has narrowed it.
Check carrier bolts and gaskets on wall-hung fixtures and re-torque or replace.
Prime dry floor drains and recommend a trap primer where one is missing.
Test every fixture with repeated flushes and a dry-paper check at each joint.

Why scale matters here

Newmarket's water is on the hard side, and urinals concentrate minerals in a small trap. Over months the scale builds into a rough crust that grabs paper and hair. Enzyme blocks in the bowl slow it down but do not remove it; mechanical descaling does.

Keeping tenants and staff happy

We work early or after close so the washroom is ready when the doors open.
Out-of-order signs go up while we work and come down when we test.
You receive a short note of which fixtures were serviced and what parts went in.

One washroom down can mean a closed store. Call (365) 517-0623 and describe the fixture and the building.

Asked on site

Do you stock flushometer parts?

We carry rebuild kits for the common commercial flush valves. For less common makes we confirm the model by photo before the visit.

Can you fix a sensor faucet?

Yes. We check the power supply, solenoid and strainer screen, and replace the module if it has failed.